Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please choose which type of device the issue is occurring on if applicable

Is this device owned by the district or is it a personally owned device?

Note, Worcester Technical High School users should submit their tickets by calling extension 4444 or by emailing

In order to route your ticket probably, we need to know if this a problem related to Sage. Sage is the student database used by the administrative staff at each school. If it is an email or login issue, choose that option. If you are not sure, choose "I don't know", and the building technician will re-route it if necessary.

Tell us where the issue is so we can find it if we need to head on-site to fix the issue. For CC field, if you would like to carbon copy someone on this ticket, type in the email address of the other user in the CC field (optional). You must be signed in (link in upper right) to see the CC field.

Please use xxx-xxx-xxxx format

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